Unfortunately, we will not be able to consider any emails or images sent after 48 hrs of the delivery. If there is a genuine defect in the product, we'd be happy to exchange your product with a replacement or refund your order amount.
If you find that the package has been tampered, please do not accept the item and handover the package back to the delivery person before signing the POD(Proof of Delivery). Please allow two to three weeks for us to process your return. It might take an additional billing cycle for your issuing bank to list the credit on your credit card statement.
easygro products purchased through other retailers must please be returned in accordance with their respective returns and refunds policy. For questions about returns, exchanges and customer service, write to us at firstname.lastname@example.org with your order details.